Frequently Asked Questions
Everything you need to know about your R.A.D® performance gear.
What is the R.A.D® return policy?
We offer a 30-day return window for all unused products in their original packaging. Please ensure tags are attached to receive a full refund.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
Are R.A.D® shoes true to size?
Our footwear is designed for a performance fit. We recommend ordering your usual athletic shoe size, but if you prefer a roomier feel, consider sizing up by half a size.
Do you offer international shipping?
Yes, we ship R.A.D® gear globally. Shipping costs and import duties are calculated at checkout based on your specific destination.
How should I clean my performance gear?
To maintain the integrity of the materials, we recommend hand washing with mild detergent or using a cold, gentle machine cycle. Always air dry; do not tumble dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.